BangerSkies

Support Center

We're here to help you get the most out of BangerSkies

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Email Support

Get help via email. We typically respond within 24 hours.

support@bangerskies.com
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Privacy Questions

Questions about your data and privacy? We're here to help.

privacy@bangerskies.com
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Feature Requests

Have an idea to make BangerSkies better? Let us know!

Send Suggestion

Frequently Asked Questions

How accurate are the sunset predictions?

Our sunset predictions use advanced meteorological data and our proprietary V7 algorithm to analyze atmospheric conditions. While we strive for high accuracy, weather can be unpredictable:

  • Typical accuracy: 75-85% for favorable conditions
  • Data sources: Professional weather services (Open-Meteo, Tomorrow.io)
  • Algorithm: Analyzes cloud layers, atmospheric conditions, and directional patterns
  • Limitations: Local microclimates and sudden weather changes can affect accuracy

Remember: our predictions are guidance tools to help you plan, but nature always has the final say!

What does the "Banger Score" mean?

The Banger Score is our proprietary rating system that predicts sunset quality on a scale of 0-100%:

  • 0-30% (Grey): Flat or poor sunset conditions
  • 31-60% (Orange): Decent sunset with some color potential
  • 61-100% (Pink/Purple): High chance of a spectacular "banger" sunset

The algorithm considers high cloud cover (good for color diffusion), low cloud cover (bad for horizon visibility), atmospheric particles, humidity, and wind patterns.

Why does the app need location access?

Location access is essential for providing accurate sunset forecasts:

  • Weather data: Get precise atmospheric conditions for your area
  • Sunset timing: Calculate exact sunset times based on your coordinates
  • Directional analysis: Determine sun position and azimuth for your location
  • Local conditions: Account for geographic factors affecting sunset quality

Privacy note: We don't store your precise location data. It's used only for immediate forecast generation.

Can I use BangerSkies for photography planning?

Absolutely! BangerSkies is designed with photographers in mind:

  • 7-day forecasts: Plan shoots in advance
  • Azimuth cone visualization: See exactly where the sun will set
  • Optimal condition alerts: Know when conditions favor spectacular sunsets
  • Timing precision: Get exact sunset times for your location
  • Atmospheric analysis: Understand cloud patterns and visibility

Many professional photographers use BangerSkies to maximize their chances of capturing stunning golden hour shots.

Does BangerSkies work worldwide?

Yes! BangerSkies provides global coverage:

  • Location search: Find any city or location worldwide
  • GPS detection: Automatic location detection wherever you are
  • Weather data: Global coverage from professional meteorological services
  • Astronomical calculations: Accurate sunset times for any latitude/longitude

Whether you're home or traveling, BangerSkies has you covered.

Is my account information secure?

Yes, we take security seriously:

  • Auth0 authentication: Industry-standard secure login system
  • Encrypted storage: Account tokens stored securely in device keychain
  • No password storage: We never store your passwords directly
  • Privacy by design: Minimal data collection, maximum security
  • Regular audits: Ongoing security assessments and updates

For more details, see our Privacy Policy.

How often are forecasts updated?

We provide real-time, up-to-date forecasts:

  • Weather data: Updated hourly from professional services
  • Banger Scores: Recalculated with each weather data update
  • 7-day forecasts: Refreshed multiple times daily
  • Local updates: More frequent updates for rapidly changing conditions

Pull down to refresh in the app to get the latest predictions.

🔧 Troubleshooting

Common issues and quick solutions:

📍 Location Not Working

Check device location permissions, ensure location services are enabled, and try restarting the app.

🌐 No Weather Data

Verify internet connection, check if you're in a supported region, or try switching locations.

🔄 App Won't Load

Force close and restart the app, check for app updates, or restart your device.

👤 Login Issues

Try different login method, check internet connection, or clear app cache if available.